Shipping policy

Last Updated: September 20

Kendropp works with third-party suppliers and fulfillment partners to process and ship orders to customers internationally.

Order Processing

After your payment has been successfully confirmed, your order is submitted for processing.

Processing times may vary depending on the product, supplier, availability, and destination.

Shipping Times

Estimated delivery times may vary depending on:

Destination country

Product

Supplier

Shipping method

Carrier

Customs procedures

Unforeseen circumstances

Any delivery timeframe displayed at checkout or on the product page should be considered an estimate, not a guaranteed delivery date.

Tracking

When tracking information is available, it may be provided to you by email or through your order information.

Please allow some time for tracking information to become active after the package has been shipped.

Multiple Shipments

If you purchase multiple products, your items may be shipped separately from different fulfillment locations. As a result, packages from the same order may arrive at different times.

Customs and Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Where applicable, these charges may be the responsibility of the customer.

Delayed or Lost Packages

If your order is significantly delayed or appears to be lost, please contact Kendropp with your order number. We will work with the relevant supplier or shipping provider to investigate the situation.

Contact

For shipping questions:

Kendropp 

Email: guerlinaidedigitale@gmail.com